fd77 Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal data collected, processed, and stored by fd77 in connection with the operation of the fd77 online gaming platform, accessible at fd77.today . It covers all interactions with the platform, including account registration, deposits and withdrawals, sports betting, live casino and slot gameplay, customer support communications, and any other service offered through fd77.

This policy applies to players accessing fd77 from Bangladesh and all other jurisdictions where the platform is available. Where applicable local law imposes additional requirements on the processing of personal data, fd77 will comply with those requirements in addition to the standards set out in this policy.

This Privacy Policy should be read alongside the fd77 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated into the overall framework governing your use of the fd77 platform.

2. Data Controller

For the purposes of this Privacy Policy, fd77 acts as the data controller in respect of all personal data collected from players via the fd77 platform. As data controller, fd77 determines the purposes for which personal data is collected and the manner in which it is processed.

If you have any questions about how fd77 handles your personal data, or if you wish to exercise any of your rights as a data subject (described in Section 11 of this policy), please contact the fd77 data team at [email protected].

3. Personal Data We Collect

fd77 collects the following categories of personal data from players and prospective players:

3.1 Registration and Identity Data

• Full legal name
• Date of birth (used to verify the minimum age requirement of 18 years)
• Email address
• Mobile phone number
• Residential address (city, district, and postal code within Bangladesh or other applicable country)
• Username and encrypted account password

3.2 Verification (KYC) Data

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address documentation
• Proof of payment method ownership (e.g., confirmation of bKash, Nagad, Rocket, or Upay account registration in the player's name)
• Selfie or facial verification image where required for enhanced KYC checks

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT (৳), timestamps, and payment method identifiers
• Payment method reference numbers (e.g., bKash wallet number, Nagad account number, bank account last four digits)
• Bonus and promotional redemption history
• Account balance history

3.4 Gaming and Behavioural Data

• Betting history, including sports markets wagered on, odds accepted, stakes placed, and outcomes
• Casino and slot session data, including games played, wager amounts, and session durations
• Responsible gaming tool settings (deposit limits, loss limits, self-exclusion status)
• Customer support interaction records

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Unique device identifiers and session tokens
• Cookie data and similar tracking identifiers (see Section 9)
• Login timestamps and session activity logs

4. How We Collect Your Data

fd77 collects personal data through the following primary channels:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account profile.
• Automated collection: Technical and device data collected automatically when you access the fd77 platform, including IP address, device identifiers, and session activity logs generated by our servers and analytics systems.
• Cookie and tracking technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 9 of this policy.
• Third-party payment processors: Transaction confirmation data received from mobile financial services (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard, Dutch-Bangla Bank) when you make a deposit or withdrawal.
• Identity verification providers: Supplementary verification data received from third-party KYC service providers used to validate the authenticity of identity documents.

5. How We Use Your Personal Data

fd77 uses the personal data collected from players for the following specific purposes:

Purpose	Data Categories Used
Account registration and management	Registration and identity data
Age verification and eligibility checks (18+ requirement)	Date of birth, KYC documents
Processing deposits and withdrawals	Financial and transaction data, payment method data
KYC and anti-money laundering compliance	KYC data, financial data, gaming data
Delivering and improving platform services	Gaming data, technical and device data
Customer support and dispute resolution	All data categories relevant to the specific enquiry
Responsible gaming monitoring and tool management	Gaming data, financial data, responsible gaming settings
Fraud detection and platform security	Technical data, financial data, gaming data
Promotional and bonus management (with consent)	Registration data, gaming data, financial data
Platform analytics and performance optimisation	Technical and device data, gaming data (aggregated/anonymised)

fd77 does not use personal data for any purpose beyond those listed above without first obtaining the player's explicit consent or unless required to do so by applicable law.

6. Legal Basis for Processing

fd77 processes personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil the contract between fd77 and the player, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) checks, age verification, and KYC requirements.
• Legitimate interests: Processing necessary for fd77's legitimate operational interests, such as fraud detection, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by the player's rights and interests.
• Consent: Processing based on the player's freely given, specific, and informed consent, such as the sending of promotional and marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing of Personal Data

fd77 does not sell, rent, or trade personal data to any third party for commercial or marketing purposes. Personal data may be shared with third parties only in the following limited circumstances:

7.1 Payment Processing Partners

Transaction data is shared with the relevant payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard) to the minimum extent necessary to process deposits and withdrawals on behalf of players.

7.2 Identity Verification Providers

KYC documentation may be processed by authorised third-party identity verification service providers engaged by fd77. These providers are contractually bound to process player data only for the specific purpose of identity verification and in accordance with this Privacy Policy.

7.3 Technology and Infrastructure Providers

fd77 uses third-party technology providers for hosting, data storage, and platform operations. These providers process personal data only on fd77's instructions and under appropriate data processing agreements.

7.4 Legal and Regulatory Disclosure

fd77 may disclose personal data to relevant authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law, court order, or to protect the rights, property, or safety of fd77, its players, or the public. Any such disclosure will be limited to the minimum data required to fulfil the legal obligation.

7.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the fd77 business, personal data held by fd77 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and the applicable privacy terms prior to their data being transferred to a new controller.

8. Data Retention

fd77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active accounts: Personal data is retained for the full duration of an active player account relationship with fd77.
• Closed accounts: Following account closure, fd77 retains player data for a minimum period as required by applicable AML, financial record-keeping, and responsible gaming obligations. This period is typically five years from the date of account closure, unless a longer period is required by law.
• KYC documents: Identity verification documents are retained for the period required by applicable regulations from the date of the player's last transaction or account closure, whichever is later.
• Technical logs: Server logs and session data are retained for a shorter period consistent with security monitoring and fraud detection requirements, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

9. Cookies and Tracking Technologies

fd77 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit fd77.today. The following categories of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the fd77 platform to function correctly. They enable core functions such as session management, account authentication, and secure payment processing. These cookies cannot be disabled without preventing you from using the platform.

9.2 Functional Cookies

Functional cookies remember your preferences and personalisation settings, such as your preferred language or the last game category you visited. These cookies improve your experience on fd77 but are not essential to platform operation.

9.3 Analytics Cookies

Analytics cookies collect aggregated, anonymised data about how players interact with the fd77 platform, including pages visited, time spent on the platform, and features used. This data helps fd77 identify areas for improvement. fd77 uses privacy-respecting analytics tools and does not use analytics data to identify individual players.

9.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the fd77 platform. Instructions for managing cookies in the most common browsers are available through the browser's built-in help documentation.

10. Data Security

fd77 takes the security of player personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between the player's device and fd77 servers
• Encrypted storage of sensitive data at rest, including account passwords (stored as one-way cryptographic hashes, never in plaintext) and KYC documents
• Access controls restricting personal data access to authorised fd77 personnel on a need-to-know basis
• Regular security assessments and vulnerability testing of platform infrastructure
• Two-factor authentication options available to players for enhanced account security
• Fraud detection systems monitoring for unusual account activity in real time

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to players' rights and interests, fd77 will notify affected players and relevant authorities as required by applicable law.

11. Your Rights as a Data Subject

As a player whose personal data is processed by fd77, you have the following rights in relation to that data:

• Right of access: You may request a copy of the personal data fd77 holds about you at any time.
• Right of rectification: You may request that any inaccurate or incomplete personal data held by fd77 be corrected or completed.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fd77's legal retention obligations.
• Right to restriction of processing: You may request that fd77 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being considered.
• Right to data portability: You may request that fd77 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You may object to processing of your personal data based on fd77's legitimate interests, and to the use of your data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place prior to withdrawal.

To exercise any of the above rights, please contact the fd77 data team by email at [email protected] with the subject line "Data Subject Request". fd77 will acknowledge your request and respond within a reasonable period consistent with applicable legal requirements. We may need to verify your identity before processing certain requests.

12. Children's Privacy

The fd77 platform is strictly for adults aged 18 years and above. fd77 does not knowingly collect or process personal data relating to individuals under the age of 18. If fd77 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed without notice.

If you are a parent or guardian and believe that a minor has registered an account on fd77, please contact the support team immediately at [email protected] so that the matter can be investigated and resolved without delay.

13. Third-Party Services and Links

The fd77 platform may contain references to third-party services, including payment providers such as bKash and Nagad. These third-party services operate under their own privacy policies, which are independent of this Privacy Policy. fd77 is not responsible for the privacy practices of third-party services and recommends that you review the relevant privacy policy of any third-party service you access in connection with your use of fd77.

fd77 does not include external links to unaffiliated third-party websites within the platform content. Any external links visible in this policy are limited to official fd77 internal pages.

14. Changes to This Privacy Policy

fd77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services offered on the platform. The updated Privacy Policy will be published on the fd77 website with a revised effective date. For material changes that significantly affect how player data is processed, fd77 will notify registered players via their registered email address or through a prominent notice on the platform.

Your continued use of the fd77 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how fd77 protects your data.

15. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that fd77 holds about you, please contact the fd77 data team using the following details:

• Email: [email protected] (subject line: "Privacy Policy Enquiry" or "Data Subject Request")
• Live Chat: Available 24/7 on the fd77 platform for immediate assistance

fd77 aims to respond to all privacy-related enquiries within 5 business days. Complex data subject requests may take longer to process. You will be kept informed of the progress of your request throughout the review period.